This workshop will offer a more in-depth discussion of what it takes to sustain your Quality Management (QM) efforts over time. Having sufficient capacity for QM is critical in building a 'culture of quality' in your organization. This workshop will provide examples from various Ryan White Program grantees regarding their process for establishing a culture of quality in their organization. Building enthusiasm and buy-in for QM occurs over time and it’s important for all stakeholders to see the importance and success of quality improvement (QI) efforts. This workshop further explores the use of QI tools and how to employ them in developing ideas for improvement and measuring their success. NQC will be moderating a discussion with selected grantees that have drawn the link between continued QI efforts and creating long- term enthusiasm for quality and its sustainment over time.
Learning Objectives: