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Wednesday, November 28 • 3:30pm - 5:00pm
E-02 - Guidance on Intervening with Panel Management: HIV Clinics at the Forefront of PCMH Models (CE)

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Panel Management (PM) is key intervention to make PCMH effective and practical. Our large HIV specialty clinic is implementing PM to increase our quality of care while reducing the time burden on the clinicians. In PM, a team uses patient registry reports to identify those who have outstanding needs such as immunizations or screenings. Standing orders authorize staff to arrange care independent of physician visits. Initial analysis of data shows increases in quality indicator performance after implementation. Using an open forum, a discussion of maximizing personnel resources through task shifting and the impact of the new practice design on clinical performance along with staff and patient experience using this model will take place. We will share tools such as the registry report, standing orders, and staff huddle scripts and will review workarounds for getting HIV-specific electronic records such as Labtracker and Careware to produce registry reports.,Panel Management (PM) is key intervention to make PCMH effective and practical. Our large HIV specialty clinic is implementing PM to increase quality of care while reducing the time burden on the clinicians. In PM, a team uses patient registry reports to identify those who have outstanding needs such as immunizations or screenings. Standing orders authorize staff to arrange care independent of physician visits. Initial analysis of data shows increases in quality indicator performance after implementation. Using an open forum, a discussion of maximizing personnel resources through task shifting and the impact of the new practice design on clinical performance along with staff and patient experience using this model will take place. We will share tools such as the registry report, standing orders, and staff huddle scripts and will review workarounds for getting HIV-specific electronic records such as Labtracker and Careware to produce registry reports.

Learning Objectives:

  • Learners will be able to define Panel Management and describe a typical PM program. 
  • Learners will be able to describe the association between the Patient Centered Medical Home Model and Panel Management.,Learners will be able to describe the association between the Patient Centered Medical Home Model and Panel Management.
  • Participants will identify barriers and facilitators to implementing this design in their agencies,Participants will identify barriers and facilitators to implementing this design in their agencies

 


Speakers
IA

Itta Aswad

Manager, Alameda County Medical Center
Itta Aswad, M.P.H. is the HIV Services Manager for the Alameda County Medical Center (ACMC). As a sub-grantee, ACMC receives PArt B, C and D funding and is a part of HIV ACCESS and Family Care Network. She is responsible for the day to day clinical program management and development... Read More →


Wednesday November 28, 2012 3:30pm - 5:00pm
Washington 2

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