Though HIV treatment is effective in improving health and reducing transmission, studies show that only a fraction of those diagnosed ultimately engage in care and achieve virologic suppression. Coordinating effort across the spectrum of care to support patient retention and engagement is key to the national HIV/AIDS strategy. We review a model for supporting retention developed through participation in the National Quality Center In+Care Campaign. This model includes active review of retention measures, community team meetings, and regular communication between the medical provider and case management providers to develop a care plan for those at risk for loss to follow-up, or with detectable viremia, and features targeted interventions for those at highest risk. We will engage participants in discussing their experiences and addressing retention in their communities.
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