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Thursday, November 29 • 10:00am - 11:30am
G-06 - Effective Strategies for Conducting and Monitoring Eligibility Determination (ED) (CE)

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Adopting effective ED strategies is important to adhere to HAB monitoring standards, and ensure that clients receive health insurance, income assistance, and other benefits. Gathering accurate client data is also necessary to compute clients’ federal poverty level and determine charges. In this workshop, we review HAB ED monitoring standards, common ED practices, key client information needed to conduct ED and assess charges, methods for assisting clients to enroll in health insurance, best practices in conducting these activities, grantee monitoring methods, and results of ED performance assessments among Part A grantees. Useful monitoring tools are discussed. Part A staff from Fort Lauderdale, West Palm Beach, and Northern Virginia will discuss their ED methods and quality improvement strategies.

Learning Objectives:

  • Increase trainees’ knowledge of HAB’s eligibility determination standards.
  • Increase trainees’ knowledge of HAB’s eligibility determination standards.
  • Grantees will gain sufficient knowledge to apply at least three methods to monitor subgrantee ED performance.


Julia Hidalgo

Research Professor, George Washington University
Dr. Julia Hidalgo is a Research Professor at the George Washington University, and Chief Executive Officer of Positive Outcomes, Inc. She has worked in HIV for more than 25 years as a Ryan White Program grantee, policymaker, researcher, evaluator, TA provider, and trainer. She serves... Read More →

Sonja Holbrook

Ryan White Program Manager, Palm Beach County Department of Community Services
Sonja Swanson Holbrook serves as the Ryan White Program Manager for the Palm Beach County Ryan White Part A Program in Florida. Prior to joining the Part A program, she served as the Part B program administer for Palm Beach County

Leonard Jones

Administrative Manager, Ryan White Part A Program Office, Broward County Human Services Department
Leonard Jones is the Administrative Manager for the Ryan White Part A Program Office in the Broward County Human Services Department. As the Administrative Manager, he is responsible for the development, initiation, coordination and negotiation of contract and grant activities for... Read More →

Amelia Khalil

Quality Manager, Northern Virginia Regional Commission
Amelia Khalil received a Master’s Degree from Slippery Rock University. She is the Senior Contract Officer and Quality Manager at Northern Virginia Regional Commission. She has over 15 years of experience working with various Ryan White programs and a clinical trainer for the Virginia... Read More →

Thursday November 29, 2012 10:00am - 11:30am EST
Washington 6

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