Ryan White grantees are faced with funding limitations, workforce shortages, and a changing HIV landscape. Given these challenges, a focus on efficiency, care quality, and patient outcomes has never been more important. Provision of consistent, hig- quality care requires competency in multiple domains of organizational performance (leadership, performance measurement, outcomes, etc.) and regular assessment to identify performance gaps and opportunities for improvement. HIVQUAL-US, a national capacity-building initiative, has developed and implemented an organizational assessment that explicitly identifies these key domains and fundamental steps to transition across the continuum of care delivery to become a high-performing organization. Attendees will learn how to use the tool to identify gaps in organizational performance and priorities for organizational improvement.
Learning Objectives: