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Thursday, November 29 • 10:00am - 11:30am
G-27 - Retention in Care: In+Care Campaign (CE)

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The purpose of this section is to explore the various ways to facilitate QI efforts across a network of providers. Parts A, B, C and D have networks of subcontractors that are funded to provide Ryan White services for diverse categories of services; both clinical and non-clinical. The challenge is to conduct quality improvement activities with these subcontractors and align them with the overall quality management plan of the grantee. NQC expert consultants will be presenting current practices from grantees who will be discussing their successful efforts to conduct network-wide QI activities. Lessons from the in+care Campaign will also be discussed.

Learning Objectives:

  • At the end of this session, participants will understand the importance of quality management in all funded service areas.
  • At the end of this session, participants will understand how to integrate Ryan White Legislative requirements in contracts and find the right balance between contract monitoring and quality improvement.
  • At the end of this session, participants will have a greater understanding of how a focused national effort such as the in+care campaign can build a focus on retention and Learn from successful practices in monitoring quality improvement by subcontractors.


Bruce Agins,M.D.

Medical Director, AIDS Institute, New York State Department of Health
Bruce Agins, MD, MPH, is the Medical Director of the New York State Department of Health AIDS Institute, and is the principal investigator of the HIVQUAL-US and National Quality Center programs. . He is the principal architect of New York’s HIV Quality of Care Program and has 20... Read More →


Nikki Cockern

Horizons Program
Nikki Cockern, Ph.D., is the clinical care manager/psychologist of the Horizons Project at Wayne State University/CHM and has extensive experience with a variety of health behavior change interventions for adolescents and young adults, particularly within the African-American community... Read More →

Ed Gardner

Denver Public Health ID Clinic
Ed Gardner, Dr. Gardner is an Infectious Diseases/HIV physician at Denver Public Health and Associate Professor of Medicine at the University of Colorado Denver. . His main areas of research interest are engagement in HIV care and adherence to antiretroviral therapy. His other areas... Read More →

Michael Hager

National Quality Center
Michael Hager, MPH, MA has been actively involved in HIV program planning, implementation, and evaluation for the past 8 years. He has demonstrated a strong commitment in using performance and patient experience data to inform public policy and the funding of HIV services. Over the... Read More →

Thursday November 29, 2012 10:00am - 11:30am EST
Cleveland 1

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