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Thursday, November 29 • 8:00am - 9:30am
F-31 - Tiered Case Management Model in a Scattered Site Housing Program (CE)

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Case Management is frequently referred to as the central tool of HIV/AIDS health maintenance, yet there is little writing on its most efficacious use. This is especially true in housing case management. In an era of limited resource growth, it is important to develop systems that focus this resource on medical stabilization and self-sufficiency growth. This presentation will focus on one Agency’s development of a Tiered Case Management Model that matches case management intervention approach to the level of need. Levels of Care are based on the individual’s measurement against standardized program outcomes of health care connection, treatment of co-morbid conditions and client self-sufficiency, updated annually in our client data base. Once client’s progress is conceptualized and tied to aggregate demographics, we have been able to better plan case management time allocation, as well as study aggregate client trends to discover missing program elements. This simple approach has widespread application.

Learning Objectives:

  • Learn how to set baseline goals in your program that set larger outcome goals for Ryan White and HUD funders around care connection and self-sufficiency.
  • See a demonstration of Tiered Case Management System, and Annual Assessment Tools, and understand its application to clinical or housing setting.
  • Use data from networked information system to set realistic caseload size, productivity standards, and to identify unmet needs in your target population that you can either add new partnerships or build new program justification.


Steven Dashiell

Permanent Housing Program Manager, AIDS Interfaith Residential Services
Steven Dashiell, MA, is the Permanent Housing Program Manager for AIDS Interfaith Residential Services in Baltimore, MD. He received a BA degree in sociology from Washington College in 1996, a BA degree in community studies from the University of Baltimore in 2007, and a MA degree... Read More →

Nancy Strohminger

EVP, Programs, AIDS Interfaith Residential Services
Nancy Strohminger, LCSW-C, is the Executive Vice President of Programs for AIDS Interfaith Residential Services in Baltimore, Md. She received a Bachelor of Social Work degree from Western Maryland College in 1975 and a Master of Social Work degree from Fordham University in 1979... Read More →

Thursday November 29, 2012 8:00am - 9:30am EST

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