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Tuesday, November 27 • 10:15am - 11:45am
A-13 - Impact of DC Cross-Part Collaborative on DC ADAP Client Enrollment Process

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As a participant in DC Cross-Part Collaborative Project, two ADAP Performance measures will be discussed: the percent of ADAP applications approved/denied for new ADAP enrollment within 14 days, and the percent of ADAP enrollees reviewed for continued ADAP eligibility two/more times, and who were to be reported in seven rounds every 2 months (May 2011 to May 2012). Preparing the data for these performance measures revealed the scale of incorrect/missing (up to 50%) data that could not be used. This finding triggered immediate corrective actions in DC ADAP’s client enrollment process and initiation of routine enrollment data monitoring. As a result of the reduced data error rate (only 10%) within a year, the accuracy/completeness of ADAP performance measures improved significantly. The collaborative encouraged more time and resources to continuous QI throughout the Bureau including in ADAP. Results/successes are shared routinely among stakeholders for their active/continuous engagement.

Learning Objectives:

  • This workshop will explain how performance measures can reveal inadequacies in a RW Care program’s key processes – ADAP client enrollment?
  • Participants will learn how to adapt mini-projects that can be implemented to improve data quality and positively impact overall processes and outcomes.
  • Participants will learn how to engage stakeholders to implement PDSA model for quality improvement within AIDS Drugs Assistance Program.


Jay Adams

HIV Care Coordinator, West Virginia Dept. of Health & Social Service
Jay is a graduate of Wheeling Jesuit College and received his Masters Degree from Marshall University. He has been working in the field of HIV/AIDS since 1984. He has served as the HIV Care Coordinator in West Virginia since 1991 when Ryan White CARE Act funds were first received... Read More →

Damber Kumar Gurung

M&E Specialist, DC Department of Health

Lena Lago

M&E Manager, DC Department of Health

Anne Rhodes

HIV Services Analyst, Virginia Department of Health
Anne Rhodes is the Services Analyst in HIV Care Services Unit at the Virginia Department of Health. She has worked as a data analyst in HIV care services for over 15 years and was the project director for the Client level data demonstration project in Virginia from 2000 to 2005. She... Read More →

Tuesday November 27, 2012 10:15am - 11:45am EST
Virginia B
  Series A

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