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Tuesday, November 27 • 1:30pm - 3:00pm
B-15 - Pilot testing a Spanish Patient Portal for Online Access to Electronic Health Records (CE)

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Increasingly, the model of Patient Centered Medical Home is creating opportunities for patient interaction outside the traditional office visit. The introduction of secure patient web portals creates an opportunity for patients to send messages, enter and view medical information online. This workshop will cover the planning, conversion, and pilot phase of a patient Spanish EHR portal in an urban academic medical center with a Hispanic population around twenty-five (25) percent. Practical advice and lessons learned will be shared in three key areas: technical conversion; implementation planning; and introduction to patients.

Learning Objectives:

  • Explain the challenges of translating the contents of the Medical record, financial and legal considerations for third party message translation.
  • Describe the different level of translation accuracy demanded by clinical, scheduling, and customer messages.
  • Describe successes and challenges in Spanish patient chart work experienced by patients and clinicians.


Barbara Berkovich

Clinical Systems Analyst, UC San Diego Health System
Barbara Berkovich is a Clinical Systems Analyst at the UC San Diego Health System. She’s a member of the ANCHOR grant team which aims to improve the percentage of patients HIV clinical patients who routinely access health information online, confirm with laboratory tests that their... Read More →

Amy Sitapati,M.D.

Associate Clinical Professor of Medicine, Univ of California, San Diego Medical Center
Dr. Amy M. Sitapati is Associate Clinical Professor at the Owen Clinic at the University of California, San Diego (UCSD). She received a BS in engineering from Case Western Reserve University (CWRU) in 2004 and an MD from CWRU in 2008. Dr. Sitapati is an internist clinician leader... Read More →

Tuesday November 27, 2012 1:30pm - 3:00pm EST
Madison A

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