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Wednesday, November 28 • 10:00am - 11:30am
D-14 - Introduction to Quality: Session 101: Quality Improvement 101 and Ryan White Legislative Requirements for Quality Management: I Am New to Quality Improvement – Where Do I Start?

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This session will introduce key quality improvement (QI) principles and Ryan White legislation requirements for quality management, targeting those individuals who are new to QI or those who want a refresher on how to apply key QI concepts to their HIV program. Participants learn through interactive activities and real-world presentations by fellow grantees sharing their QI journeys and successes.

Learning Objectives:

  • At the end of this session, participants will understand key concepts of quality improvement as well as Ryan White Legislative Requirements for Quality Management.
  • At the end of this session, participants will become familiar with key quality improvement models, such as PDSA cycles.
  • At the end of this session, participants will develop an action plan to integrate QI strategies from other grantees in their QI programs.


Kevin Garrett

New York State AIDS Institute
Kevin Garrett was a senior level manager in the technology sector, prior to his career shift into social services and HIV/AIDS program work. Prior to joining AI, Mr. Garrett was also employed by the New York City Mayor’s Office of AIDS Policy, a multi- agency coordinating office... Read More →


Aaron O'Brien

National Quality Center
Aaron serves as the Program Analyst for the Roper St. Francis Ryan White Program and Wellness Center in Charleston SC. Aaron developed the program’s data management and quality improvement infrastructure and now serves in a number of statewide and national capacities to further... Read More →

Barbara Rosa

National Quality Center
Barbara Rosa has over 20 years of experience in managing and directing ambulatory services in both university settings and CBOs. She has worked with the NQC since 2004 and currently provides TA to grantees primarily on the West Coast. She has provided QM TA to over 200 CHCs, Part... Read More →

Wednesday November 28, 2012 10:00am - 11:30am EST
Virginia C

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