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Tuesday, November 27 • 3:30pm - 5:00pm
C-07 - The Activation of Q-PAC; A New Model for Consumer Involvement in Quality Management

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Patient activation is the moment when patients have the skills, knowledge, and self-efficacy to not only self-manage their chronic disease but also participate in quality management activities. Q-PAC is a newly funded group of patients in the DC EMA who, through participation in a HRSA- sponsored learning collaborative, created infrastructure to develop and sustain improved partnerships with providers of RW-funded HIV Care. This workshop will introduce participants to the concept of patient activation by sharing the stages of Q-PAC’s development, which included changes in engagement of consumers in quality activities, improvements in government-citizen models of partnerships, and improved involvement of patients in quality management activities by consumers. Lessons learned, “Aha” moments, and a panel discussion of providers, patients, and administrators will aim to disseminate a replicable model that participants can implement at the local or regional level.

Learning Objectives:

  • Introduce patient activation as a method for improving consumer involvement in quality management activities at the clinical and systems levels.
  • Provide techniques for utilizing data and data reporting with consumer quality advocates.
  • Provide participants with a replicable model of consumer involvement in quality management activities.

Moderators
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Adam Thompson

Peer Quality Improvement Consultant, NQC
Adam Thompson has served on several statewide planning bodies, has a strong background in HIV prevention and care, and has been responsible for developing workshops and trainings. As the state leader of the Virginia Cross-Part Collaborative team, Adam has worked closely with large... Read More →

Speakers
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Martha Cameron

Leader, QPAC
Martha Cameron is the leader of QPAC. She is also a member of the NQC Community Advisory Council. Martha is currently employed as a community health worker. She is the mother of two beautiful sons and comes to us from Zanbia.
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Amelia Khalil

Quality Manager, Northern Virginia Regional Commission
Amelia Khalil received a Master’s Degree from Slippery Rock University. She is the Senior Contract Officer and Quality Manager at Northern Virginia Regional Commission. She has over 15 years of experience working with various Ryan White programs and a clinical trainer for the Virginia... Read More →
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Daniel Tietz

AIDS Program Manager for Consumer Affairs, National Quality Center (NQC) AIDS Institute
Daniel Tietz holds a BA degree from the SUNY Empire State College in business, management, and economics. He is the AIDS Program Manager for Consumer Affairs. With 12 years of experience as a consumer (patient) advocate in the New York State Department of Health’s AIDS Institute... Read More →


Tuesday November 27, 2012 3:30pm - 5:00pm
Delaware A

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