The Planning Council of New York presents its implementation of an online tool used to educate and certify planning council members and staff, providing a more flexible way to learn, and an objective scoring tool to ensure a minimum level of understanding of members and staff. The online tool, using the eCOMPAS e2Community platform, consists of an interactive educational component, a user-friendly quiz for each lesson, a printable certificate of completion, and an administrative reporting module. The tool supplements the current training processes and allows users to take multimedia courses at their own pace at home or anywhere with the Internet, while giving them real-time feedback on their knowledge levels. Using data instead of anecdote, the Council is able to identify strengths and weaknesses of participants’ knowledge for continuous training program improvement. Presenters share an interactive demonstration of the tool and lessons learned on the implementation process.
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