Fenway Health has provided care for individuals with HIV for more than 20 years and currently serves 1,800 patients living with HIV/AIDS. We will analyze a dashboard we created in October 2010 that scores providers and patients based on 16 clinical indicators associated with best practices for caring for patients with HIV. Utilizing a HIV dashboard to score providers and patients on a quarterly basis on different clinical indicators has helped identify high-risk patients who are being lost to follow-up and subsequently our team nurses are able to reach out to them. Additionally, it has led to improved data capture and documentation that has led to improved reporting on the RSR. The dashboard provided a “snapshot” of provider progress as well as patient clinical outcomes.
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