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Tuesday, November 27 • 3:30pm - 5:00pm
C-19 - Utilizing a HIV Dashboard to Improve Outcomes and Documentation at a Community Health Center

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Fenway Health has provided care for individuals with HIV for more than 20 years and currently serves 1,800 patients living with HIV/AIDS. We will analyze a dashboard we created in October 2010 that scores providers and patients based on 16 clinical indicators associated with best practices for caring for patients with HIV. Utilizing a HIV dashboard to score providers and patients on a quarterly basis on different clinical indicators has helped identify high-risk patients who are being lost to follow-up and subsequently our team nurses are able to reach out to them. Additionally, it has led to improved data capture and documentation that has led to improved reporting on the RSR. The dashboard provided a “snapshot” of provider progress as well as patient clinical outcomes.

Learning Objectives:

  • Understand how to create a dashboard that analyzes data from a provider and patient perspective.
  • Understand how to utilize dashboards to improve clinical measures and to identify gaps in data capture.
  • Understand how integrating multiple systems can improve clinical outcomes and client-level reporting.


Komal Basra

Health Informatics Specialist, Fenway Health
Komal Basra is a Health Informatics Specialist at Fenway Community Health Center in Boston. She earned her BA degree in biology with a minor in public health from Boston University in 2009 where she is also a Master's of Public Health candidate. Ms. Komal has been active in the public... Read More →

Chris Grasso

Associate Director of Health Informatics and Data Services, Fenway Community Health Center
Chris Grasso is the Associate Director of Health Informatics and Data Services at Fenway Community Health Center. She earned her Masters of Public Health Degree from Boston University in 2000. As Associate Director, she manages a team who is responsible for database development, data... Read More →

Tuesday November 27, 2012 3:30pm - 5:00pm EST

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